To Register your Arctic Spa Warranty please complete the warranty registration form included with your spa and return it to the dealer where you purchased the spa. This should be done within 30 days of delivery in order to obtain warranty coverage.

 

Spa Shell~Lifetime
Arctic Spas® warrants the spa shell to the customer against water loss due to structural failure for as long as the original customer shall own the spa.

Equipment & Plumbing~5 years
Arctic Spas® warrants the spa's electrical equipment components ~ specifically the pump(s) *(please refer to detailed pump warranty on the reverse under "Detailed Pump Warranty". Factory installed Peak I and Peak II, Therapy air system, Super Jet, RossExhaustTM, Ultimate Lighting controls, Heater (including the Tru-GuardTM Heater) and control system against malfunctions due to defects in materials and workmanship for a period of 5 years to the original customer from the date of delivery. This warranty includes all parts and on site labour necessary to repair the spa.

Other Components~5 years
Arctic Spas® warrants the fuses, lights (blue LED, northern lights), Ultimate lighting LEDs, WIFI, jet inserts**, topside control overlays, filter baskets and weir assemblies, diverter handles and caps, air control handles and caps, plastic cover clips, chrome trim to be free of defects in workmanship and materials for a period of 5 years to the original customer from the original date of delivery. Includes only parts necessary to repair, not labour.
**jet inserts (including Titanium) are not warranted against discolouration, rusting or fading.

Shell Surface~5 years
Arctic Spas® warrants the shell surface to the customer against water loss due to material failure including cracks, blisters, peeling and delaminating for a period of 5 years to the original customer from the original date of delivery. Includes parts and on site labour necessary to repair.

FLEX Cabinets~5 years
Arctic Spas® warrants FLEX Cabinet to be free from defects in materials and workmanship for a period of 5 years to the original customer from the original date of delivery. Includes only parts necessary to repair. Scratches – as well as fading and weathering from exposure to direct sunlight on FLEX Cabinet side panels are considered normal wear and tear, and are not covered by this warranty.

Cover~3 years
Arctic Spas® warrants the Castcore® cover against malfunctions due to defects in materials and workmanship for three years to the original customer from the original date of delivery. Includes parts necessary to repair. (Normal wear and tear is not included in this warranty, when used with a cover lifter seam damage will be considered normal wear and tear)

Onzen™ System ~ 2 years
Arctic Spas® warrants the factory installed OnzenTM natural salt water care system against malfunctions due to defects in materials and workmanship for two years from the original date of delivery to the original customer. This warranty includes parts and on site labor necessary. Spa water quality and other damages resulting from water imbalance are specifically excluded from this warranty . *See OnzenTM user guide for operating details.

Aquatremor® ~ 3 years
Arctic Spas® warrants the factory installed Aquatremor® Bluetooth sound system against malfunctions due to defects in materials and workmanship for three years to the original customer from the original date of delivery. Includes parts and on site labour necessary to repair. iPod® and waterproof case are manufacturer direct warranties. Aquatremor® Deluxe pop up speakers are warranted against defects in materials and workmanship for one year.

WetTunes™ ~1 year
Arctic Spas® warrants the factory installed WetTunesTM Bluetooth sound system against malfunctions due to defects in materials and workmanship for one year to the original customer from the original date of delivery. Includes parts and on site labour necessary to repair. iPod® and waterproof case are manufacturer direct warranties.

Forever Floor®~5 years
Arctic Spas® warrants the Forever Floor® against rotting and structural cracking for a period of 5 years to the original customer from the original date of delivery. Includes parts and on site labor necessary to repair.

Arctic Chiller~1 year
Arctic Spas® warrants the Arctic chiller against malfunctions due to defects in materials and workmanship for one year to the original customer from the original date of delivery. Includes parts necessary to repair.

 
 
 
 
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MONDAY TILL FRIDAY
9AM TILL 5PM
SATURDAY
9AM TILL 3PM
SUNDAY By Appointment Only - We are happy to open please call